Who We Are

PKWARE, Inc. (“PKWARE,” "we," "us," or "our") provides enterprise data security that protects and manages data wherever it is used, shared and stored. We provide a variety of products and solutions for our customers. We also maintain publicly accessible websites, including (without limitation) www.pkware.com, support.pkware.com, www.smartcrypt.com (“Sites”). Through our Sites, we offer products and product updates; provide information and resources; and offer support center services, technical support services, product documentation and contact forms (“Services”).

We understand that privacy is exceptionally important to the individuals that use our Sites and Services. The purpose of this Privacy Policy is to plainly and transparently disclose to you how we collect, use and share information, and how we attempt to safeguard the data you provide to us.

This Privacy Policy does not apply to any software applications or products sold, licensed or distributed by PKWARE, even if such software applications may be obtained from a Website. Certain PKWARE software applications may collect and report to PKWARE data or information such as total activated licenses, anonymized Software usage statistics, email domains, and/or public encryption key(s). The terms and conditions regarding any software application shall be set forth in the particular software license agreement for such software application.

We are committed to securing data that we collect concerning you (“you”) and complying with applicable data protection and privacy laws. We maintain internal customer information privacy policies and use technologies designed to safeguard your information and communications from unauthorized intrusions and access.

Data Controller and How To Contact Us

PKWARE is the data controller of your personal data. We are not required to appoint a Data Protection Officer or a representative in the EU, and we have elected not to do so.

Please contact us at any time with any questions or concerns about this Privacy Policy, or to exercise any of your rights under this Privacy Policy or applicable law.

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Mail us or call us at:

201 E. Pittsburgh Avenue, Suite 400
Milwaukee, WI 53204